Warranty Policy

JDY Performance Warranty Policy

At JDY Performance, we take pride in the quality of our products and are committed to providing reliable support to our customers. All JDY Performance branded products are covered by a 1-Year Limited Warranty from the original date of purchase.

Warranty Coverage

This warranty covers defects in materials and workmanship under normal and intended use of the product.

If a product is found to have a manufacturing defect during the warranty period, JDY Performance will repair or replace the product at our discretion.

Warranty Requirements

To be eligible for warranty coverage, the product must:

Be purchased directly from JDY Performance or an authorized JDY dealer.

Be used for its intended application.

Be installed and operated according to accepted industry practices and manufacturer recommendations.

Remain in its original configuration without unauthorized modifications or alterations.

Not have been subjected to misuse, abuse, neglect, or operating conditions beyond the product's intended design.

Warranty Exclusions

This warranty does not cover issues resulting from:

Product modifications, alterations, or unauthorized repairs.

Improper installation, maintenance, or operation.

Accidents, collisions, impacts, or physical damage.

Misuse, abuse, or operation outside of intended conditions.

Damage caused by vehicle-related issues, tuning-related issues, or failure of other components.

Corrosion, contamination, or environmental damage.

Normal wear and tear.

How to Submit a Warranty Claim

If you believe your product may qualify for warranty service, please contact our support team at:

helpdesk@jdyperformance.com

To assist with the evaluation process, we may request:

Proof of purchase

Product information

Photos or videos of the issue

Installation details

Diagnostic data, logs, or any additional information relevant to the claim

Our team will review the information provided and work with you to determine the cause of the issue.

Inspection & Warranty Evaluation

In many cases, the information, photos, videos, and diagnostic data provided by the customer are sufficient for our team to evaluate a warranty claim. When adequate information is available, a warranty decision may be made without requiring the product to be returned.

If additional inspection is necessary, JDY Performance may request that the product be returned for further evaluation. In these cases, warranty eligibility cannot be determined until the product has been received and inspected by our team.

We strive to make this process as efficient and convenient as possible while ensuring every claim is evaluated fairly and accurately.

Claim Resolution

Approved Warranty Claims

If JDY Performance determines that the issue is the result of a defect in materials or workmanship and falls within the warranty terms, we will repair or replace the product at no charge.

Non-Warranty Claims

If the inspection determines that the issue is not covered under warranty, JDY Performance may offer repair services whenever possible. Any applicable repair costs, return shipping costs, or replacement options will be communicated to the customer for approval before any work is performed.

Warranty Limitations

This warranty is limited solely to the repair or replacement of the affected JDY Performance product.

JDY Performance shall not be responsible for labor costs, vehicle downtime, towing expenses, loss of use, loss of profits, or any incidental or consequential damages arising from product failure or vehicle-related issues.

Our Commitment

We stand behind every JDY Performance product and are committed to providing fair, transparent, and responsive warranty support. Our goal is to help customers resolve issues quickly and get back on the road, track, or project with confidence.

If you have any questions regarding warranty coverage or would like to submit a claim, please contact:

JDY Performance Support   helpdesk@jdyperformance.com